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Illustration our worldwide local reach

There are many global challenges. Local support is one of them.

Two engineers at Consilium discussing the installation of a fire detector

Fast supply of spare parts

Commonly used and crucial spare parts are stored locally for quick deliveries. All other parts can be sent to you within two working days from our central storage. Warranty claims are handled by our after sales department to minimize waiting times. All products based on CCP (Consilium Common Platform) share many parts, simplifying your parts inventory.

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Make a warranty claim

Service by certified technicians

We offer you service and support in your local language from people with local knowledge. Our certified technicians help you by email, over the phone or on site. You can rest assured that we will not leave you stranded, even in the toughest of challenges.

Talk to a local technician

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When you need us urgently

If your local office is closed, you can always call this number in case of an emergency. During the call, we will ask you to send an email with a written description and enclosed pictures (if possible). We want to avoid every risk of misunderstanding so that you can get the right support and spare parts promptly and prevent further delays.

Call our emergency service – a person at Consilium giving you the right support

Retrofit made easy

Consilium has supplied fire alarm systems since the 1980s. You can easily upgrade your existing systems (Consilium or any other brand) with the modular-based Consilium Common Platform. In many cases, you only need to replace the central cabinet and can keep the cable network.

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Product of the CCP module

What is Consilium
Common Platform
?

Consilium Common Platform is a modular and backward compatible system platform developed for total control of functionality concerning addressable or conventional systems, or a combination of them. Choose the products you need today. You can upgrade while in operation and easily integrate with external systems.

Retrofit overview

Retrofit system overview

CFD500

CFD500 Fire Detection System

CGD500

CGD500 Gas Detection System

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